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FAQ

Q: WHAT IS THE RUNNING TIME?
A: The Very Hungry Caterpillar Show runs approximately 50 minutes with no intermission.
Q: WHAT DOES A VIP TICKET INCLUDE?
A: VIP ticket includes up-front seating, a branded gift pack, and a very special photo-op after the show!
Q: DOES MY YOUNG CHILD NEED A TICKET?
A: Any person entering the performance space, regardless of age, must hold a valid ticket and have an assigned seat (even very little ones).
Q: CAN MY CHILD SIT ON MY LAP?
A: Yes! Young children may be held in a parent's lap if they have a valid ticket and an assigned seat directly beside the parent.
Q: CAN I TAKE PICTURES? WHAT IS YOUR PHOTOGRAPHY POLICY?
A: No photography is permitted during the show – it is distracting to performers and discourteous to other audience members. Puppets will come back on stage after the show (with better lighting) for photo opportunities. For a special post-show photo with the Hungry Caterpillar, patrons should purchase VIP or Premium tickets. Patrons can also purchase a photo op at the merch stand in the lobby.
Q: IS MY CHILD TOO YOUNG FOR THIS SHOW?
A: Our audience members range from 6 months to 96 years old. We recommend the show for all ages! And we never encourage children to be quiet – our only request is that their accompanying adults leave phones turned off until after the show!
Q: MY CHILD IS ON THE AUTISM SPECTRUM / HAS SENSORY ISSUES. IS THIS SHOW SUITABLE?
A: Yes! ALL our shows are inclusive and have been designed to be autism friendly and open to children and families with sensory issues. A quiet area is also available in the foyer during the show for any nervous attendees while the show is running.
Q: WHAT IF MY CHILD IS AFRAID TO ENTER THE THEATRE?
A: This is not entirely unusual for first-time theatre-goers. Our experienced House Manager is ready to assist and can show the child pictures from the show and get them comfortable so they can ease their way into the theatre at their own pace.
Q: IS THE THEATRE WHEELCHAIR FRIENDLY?
A: Yes! Wheelchair locations are marked on the seating map when purchasing tickets. If we can help in another way, please email help@puppetco.org

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